2 Replies Latest reply on Apr 6, 2011 10:50 AM by April Jacobs

    Service Portal registration, no User ID?

      Hello

       

      I wanted to sign up an account for the service portal and when I get the "Password Reset Verification" email it asks me to type in my user id which I don't have. How or where can I obtain my user id and how can I reset the whole process since my email is now "registert" and can't be used twice. Also my GRANT code is now in use I guess?!

       

      Help would be appreciated

       

      Regards

       

      Philipp

       

      //edit

       

      solved the problem on my own. The User ID is the email you typed in when you registered your account

       

      Nachricht geändert durch fiddich on 06.04.11 08:53:29 CDT