0 Replies Latest reply on Apr 5, 2011 10:30 AM by mlux

    Agent Deployment in Progress... for days?

      Good Morning:

       

      I have been trying for days now to install an agent on a Windows XP machine with SVC pk 3. I have used the commands of Framepkg.exe /install=agent and Framepkg.exe /install=update. The Rogue has detected it but it will not move over to lost and found so that I put it with the rest of my PCs. The steps I have tried are as follows: deleting it from the Rogue detection, then when ePORogue System Detected the system, then I deploy the agent of 4.5.0.1499. The Virus Scan version is 8.8.0.777. The process finishes but the PC never moves to lost and found. This is the only machine I am having trouble with and would like some insight on how/why this problem is occuring. Thank you in advance.

       

      Marilyn