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    MVT Doesn't See Installed McAfee Programs (and other problems)....

      Hi everyone,


      About two days ago My McAfee SecurityCenter's Real Time Scanning started turning off for no reason. Every time I turned it back on, it would just turn back off again several minutes later. Also, when I tried to start a manual scan, it would cut off with an error. I know there're other threads for this problem:




      To figure out what was wrong, today I tried installing and running Virtual Technician, and it said that I had an outdated file of some sort. (I don't remember what it was. I was stupid at the time and didn't save the Logs, so I can't remember the name of the file it said was missing.) Also, apparently my DAT version is also outdated. I have 6304 when the most updated one (according to MVT) is 6305.


      I ran MVT, but it said it was unable to fix the problems. I ran MVT again and then restarted the computer, but it still said it couldn't fix the problems.


      Finally I gave up on MVT and uninstalled it. I realized the problem was Internet Explorer 9, which I uninstalled; then I restarted the computer. Now I have Internet Explorer 8 again, and my SecurityCenter and VirusScan are working again.



      I tried running Virtual Technician again just to make sure, and now says it couldn't detect ANY McAfee products on my computer. I uninstalled and reinstalled MVT, and it still says no McAfee products are on my computer.



      I believe there were some other threads here for people with the same problem, as well.




      Not only that, but now my Windows Sidebar's Calendar Gadget is blank. I suspect that's a result of IE9 too, even though I already reverted back to IE8...





      I already ran MVT a million times and restarted, and I've contacted Customer Service. Didn't help at all.


      Maybe someone here on the forums can?



      I am running 32-bit Windows Vista Home Premium with Service Pack 2 on an Acer Extensa 5620Z. My SecurityCenter/VirusScan were OEM's included with my laptop upon purchase years ago, and I've been renewing ever since. I don't want to uninstall/reinstall McAffe because, frankly, I'm worried I won't be able to get it back. It came with my laptop (OEM), and my laptop was a hand-me-down, so I don't have a download CD. I downloaded MVT from the file on the McAfee website. I have no other antivirus programs installed.



      McAfee Security Center

      Version: 10.5

      Build: 10.5.227


      Language: en-us

      Last update:2/25/2011


      McAfee VirusScan

      Version: 14.5

      Build: 14.5.130

      DAT: 6304

      DAT Creation Date: 4/2/2011

      Engine Version: 5400.1158


      McAfee Personal Firewall

      Version: 11.5

      Build: 11.5.141

      Last Update: 12/24/2010


      McAfee SiteAdvisor

      Version: 3.3


      AffId: 662

      Language: en-us

      Last Update: 3/20/2011


      McAfee Anti-Spam

      Version: 11.5

      Build: 11.5.141

      Last Update: 12/24/2010

      Content version: 3817

      Content update: 4/4/2011 2:32:25 PM

      Engine version:


      Message was edited by: seraphicgate on 4/4/11 5:05:58 PM CDT


      Message was edited by: seraphicgate on 4/5/11 10:35:42 AM CDT
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