3 Replies Latest reply on May 19, 2013 1:34 AM by raka

    MCSCAN32 Engine Initialisation failed. Engine returned error : 1

      Hi all,

       

      I have an issue with two servers showing their VScan on-access scanner as disabled after a fresh install of both the ePO agent and VScan software.

       

      I have manually updated the ePO Agent and VScan to the latest patch versions & applied the latest SDAT but still no joy. 

       

      The Application event log shows the following error;

      MCSCAN32 Engine Initialisation failed. Engine returned error : 1

      Event ID 5022

       

      Unfortunately I cannot find anything on the Knowledgebase relating to this error.

       

      ePO Agent : 4.5.0.1810 (Patch 2)

      VScan : 8.7.0.893 (Patch 4)

       

      Anyone any suggestions ?  I've even uninstalled all the McAfee software and reinstalled from scratch both via the ePO agent and manually installing.