I like this design over the first rendition. l agree with Artfulblodger and robpow that a dashboard is a good idea. The portal years ago was somewhat customizable, I never understood why that functionality was taken out. It would be nice to see in the "My Service Portal" section, an entry notifying us of any Grant Numbers expiring within X number of days.
Will you be addressing other areas of the site like Downloads & Patches in the redesign?