2 Replies Latest reply on Mar 22, 2011 8:04 PM by JaiPrakash

    MOBKServerError5

      What does this mean?  I assume it means my data is not getting backed up.  How do I correct it?

        • 1. Re: MOBKServerError5
          Dinz

          Hi fxer,

          Please provide us with the following information;

          How is your computer connected to internet ? (dsl/wireless/cable )
          Is this error happening across your Online backup – included in the McAfee suite / the standalone Online back up utility ?

          Could you please provide us with a screen shot for the same .

           

           

          Regards,

          • 2. Re: MOBKServerError5
            JaiPrakash

            Hi,

             

            You may receive the “MOBKServerError5” due to a busy server or the McAfee's Online Backup servers are experiencing an issue.

            Restart the computer once, follow the below steps and then try again to perform a backup.

             

            Step 1: Clear all the Windows Temp Files: - (Navigation: Click Start > Run >Type Temp) and clear all temp files.

            Step 2: Clear all the Local Temp Files: - (Navigation: Click Start > Run >Type %Temp%) and clear all temp files of the local user.

            Step 3: Clear all the Temporary Internet Files: - (Navigation: Open Internet explorer > Tools > Internet Options > Under General tab) clear all temp internet files & cookies.