3 Replies Latest reply on Mar 21, 2011 6:07 PM by Peter M


      Hi all, can somebody help me please? I have a problem due to sudden drop of voltage (when i am using virtual technician to correct the sign of real scanning and fire wall is off) my pc is crashed and when i am using the virtual technician again, the program can not detect my anti virus plus. So i have to down load and installed again (i am an active subscriber). But after i install and want to setting up to my preference, i found out that i can not access history and log. I try to solve the problem via virtual technician, but the problem can not be fixed, it mentioned that i have 2 files incorrect:

      C:\program files\mcafee\virusscan\mvsoem.dll

      C:\program files\mcafee\virusscan\1033\msvdeflt.dll

      is missing (expected files is missing)

      I try to use email and chatting but my country is not listed (I live in indonesia) and the phone number is not working.

      i am use windows 7 32