2 Replies Latest reply on Mar 23, 2011 6:28 AM by Dinz

    Couldn't load script://C:\Program Files\McAfee\VirusScan\VSJsRes.dll::ScanResultsPUPs.js

      When II open McAfee and attempt to run a scan, a message box pops up saying :

      Couldn't load script://C:\Program Files\McAfee\VirusScan\VSJsRes.dll::ScanResultsPUPs.js it then displays the following message in the scanning window:   [__VSOs undefined]

      per troubleshooter - attempted to run updates for windows 7, 2 updates were available, tried to download both, only one successful.

      searched online community - found i could possibly uninstall and then reinstall to correct issue(https://community.mcafee.com/message/14656)6

      upon further research in mcafee troubleshooter, discovered that I may experience difficulty reinstalling my subscription that I just purchased 2 days ago. (SecurityCenter - 1-year subscription).

      in addition, youtube videos no longer play, whereas before this issue they did.  Unsure if this is directly related.

      not sure what to do next.

      Im using a Dell operating on Windows 7.

      There are no other security software systems installed on the computer.

      When I try to go to this link http://mvt.mcafeee.com it takes me to a page with a promotional deal on McAfee products.

      Please help