2 Replies Latest reply on Mar 15, 2011 2:26 AM by Jayadeep NR

    spyware?

      trying to figure out computer wont let me acess internet or anything  keep getting messages fromrealtime spyware driving me crazy my entire life and work is on this computer . What can i do to get this off ofmy computer. I have Mcafee antivirus plus 2011

        • 1. Re: spyware?
          ConorD62

          Hi,

           

          Please do the following:

           

          1.    Please  open Internet Explorer and click Tools -> Internet options.

           

          2.    Please  click on Connections tab.

           

          3.    Click LAN Settings… and a window named LAN Settings will open.

           

          4.    Please  uncheck all options and click on Ok.

           

          5.    Please  close Internet Explorer window.

           

          Then, Start > Run (or search for Vista/7) > MsConfig > Start up, See if you can find anything weird or unusual there.

           

          Thanks.

           

           

          • 2. Re: spyware?
            Jayadeep NR

            Hibsbrat,

             

             

            Pleaserun McAfee stinger on your computer in safe mode and follow the step as guidedby ConorD62. Restart the computer and manually update McAfee and run a fullscan. It may fix the issue on your computer.

             

            Howto use stinger:

            http://www.mcafee.com/us/downloads/free-tools/how-to-use-stinger.aspx