5 Replies Latest reply on Mar 9, 2012 6:43 AM by Peter M

    Mcshield activity during site page loading - screenshot

    Hayton

      Still pursuing the reasons for slow page loading in IE8 : this latest is to try to identify whether mcshield (the on-access scanner, according to Process Explorer) is slowing the loading by examining page elements - Javascript being one of the elements that might cause problems. However, there is a thread in the Business section which discusses HTML analysis; the Enterprise version at least does some in-depth heuristic analysis of HTML in order to look for code obfuscation, a technique often used by malware writers.

       

      This is the first attempt to monitor mcshield activity. There was a second screenshot taken after several other page loads, but by the time I came to label it I'd forgotten which order I'd done them in. One thing though : different site pages produced markedly different mcshield activity profiles, and where I had expected that later pages would load with less intervention that seems not to have been the case.

       

       

      Edit - Attached is a screenshot of the CPU activity for the end part of the session in which I posted this message. I had two tabs only open - one for Internal Troubleshooting, one for creating this thread. All the CPU activity is caused by viewing site pages and creating and posting this message.

       

      Message was edited by: Hayton on 12/03/11 18:14:26 GMT
        • 1. Re: Mcshield activity during site page loading - screenshot
          Hayton

          We need some comparisons I think between IE, Firefox and Chrome. So here is part 1 : a complete session in IE8, the steps (repeatable) set out here, and the accompanying mcshield.exe activity. As you can see it's not excessive, which undermines the Jive case that all the delays in page loading are down to problems with McAfee software. There is though some impact on page load times, at least in IE8.

           

          1. Open IE8, with Google.co.uk the homepage.

          2. In the first tab (no others used in this session) open McAfee Communities, the 4-picture introduction.

          3. Log in & switch to Home & Home Office Overview

          4. Switch to Security Awareness

          5. Switch to Help

          6. Transfer to Help/Community Feedback

          7. From Your Stuff menu, select Groups

          8. Click on avatar to go to own profile

          9. Click on Your Stuff tab

          10. Select recent post : McShield Activity

          11. Back to Your Stuff

          12. Select recent post : Continuous moderate CPU activity

          13. Reload that view.

           

          This has to be posted now, system outage is due. I'll repeat for FF and Chrome.

           

          Edit - It looks as though I've made a mistake in Step 3. That CPU spike may be just for Login alone, which means all other steps need to be renumbered by +1.

           

          Message was edited by: Hayton on 13/03/11 19:47:58 GMT
          • 2. Re: Mcshield activity during site page loading - screenshot

            Hello,

             

                 I was facing this kind of problem one year ago and i've discovered, that the problem was caused by the multiple references of the same javascript function in the html soucre code. I thing, that mcaffe antivirus is checking the javascript function for each reference. E.g. if you have some big HTML table, and for each table cell you want to handle onclick event with the javascript function, the antivirus will check the same javascript for each table cell. As an workaround I've changed the onclick event handlers [onclick="jsFunct(p1,p2)"] to html link [<a href="javascript:jsFunct(p1,p2)"/>], and the performace problem disappeared.

             

            Best Regards,

            Marek13.

            • 3. Re: Mcshield activity during site page loading - screenshot

              Any fix for this problem yet from McAfee?  I'm not savvy enough to understand or implement marek's solution, I was hoping in over a year form the first post there would be an update to fix this.   As far as I can tell my McAfee is up to date but I have been having this problem of massive Mcshield activity for 5+ seconds before page is fully loaded for quite some time.  I have ended up using a linux machine for general browsing, email, etc, and switching back and forth with a KVM to the McAfee protected Windows machine for online transactions.  All other operation of the computer is as fast as as it should be.

               

              Thanks

               

              WinXP, P4-2.8Ghz, 3.2GB DDR2 memory

              • 5. Re: Mcshield activity during site page loading - screenshot
                Peter M

                Moved to SecurityCenter as a more appropriate spot.