2 Replies Latest reply on Mar 15, 2011 10:14 AM by Isagel

    2 ePO servers, 1 not deploying AV

    Isagel

      Here's an odd one and I'm not sure where to look.  I have 2 ePO 4.5 servers, I installed the ePO agent from one of these ePO servers onto a couple servers and was trying to deploy VSE 8.7 to them without any luck.  I ended up uninstalling the ePO agents on the 2 connecting servers and installing the agent from my other ePO server and they connected and VSE 8.7 was pushed out without a problem.  I then uninstalled the ePO agent from the 2 servers and re-installed the agent for the ePO server that was not pushing VSE out and all has been fine with them since and DAT files are updating.

       

      I have the Agent_"machine name"_error.log from one of the 2 connecting servers (pasted below) which may show nothing.  Any idea's which logs to check? Wether on the 2 connecting servers or ePO server?

       

       

      Thanks.

       

       

      2011-02-22 11:52:36 E #1136 Logging addAgentInfoToLog GUID query error 2

      2011-02-22 11:52:37 E #448 Logging addAgentInfoToLog GUID query error 2

      2011-02-22 11:55:04 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:04 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:05 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:05 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:06 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:06 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:07 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:07 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:08 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:08 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:09 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:09 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:10 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 11:55:12 E #2764 imsite Error trace:

      2011-02-22 11:55:12 E #2764 persite  [source site list,C:\ProgramData\McAfee\Common Framework\SiteList.xml]->

      2011-02-22 11:55:12 E #2764 imsite  [calculate subnet distance,McAfeeHttp]->

      2011-02-22 11:55:12 E #2764 imsite   gethostbyname (update.nai.com) failed

      2011-02-22 11:55:12 E #2764 imsite Error trace:

      2011-02-22 11:55:12 E #2764 persite  [source site list,C:\ProgramData\McAfee\Common Framework\SiteList.xml]->

      2011-02-22 11:55:12 E #2764 imsite  [calculate subnet distance,ePO_QCSDIAV01]->

      2011-02-22 11:55:12 E #2764 imsite   gethostbyname (QCSDIAV01.epo.ads) failed

      2011-02-22 13:39:50 E #2008 RcFile Error trace:

      2011-02-22 13:39:50 E #2008 RcFile  [LoadLibrary,C:\Program Files (x86)\McAfee\Common Framework\0C0C\MueRes.dll]->

      2011-02-22 13:39:50 E #2008 RcFile   error 126: The specified module could not be found.

      2011-02-22 13:48:11 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-22 13:48:11 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-22 13:53:12 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-22 13:53:12 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-22 13:58:12 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-22 13:58:12 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-22 14:08:14 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-22 14:08:14 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-22 14:13:14 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-22 14:13:14 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-22 14:18:15 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-22 14:18:15 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-22 14:28:16 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-22 14:28:16 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-22 14:36:57 E #3324 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 14:36:57 E #3324 Sched <<--CSchedule::DeleteTask hr=0x8000001b : Task is not found

      2011-02-22 14:36:57 E #3324 Sched <<--CSchedule::GetTask hr=0x8000001b : Task is not found

      2011-02-22 14:36:58 E #1360 Sched <<--IsSWInstalled hr=-1011(0xfffffc0d)

      2011-02-22 14:37:14 E #3324 updater Error trace:

      2011-02-22 14:37:14 E #3324 updater  [set updater options,VIRUSCAN8700,0,0,SelectiveUpdateOptions,SelectiveClientUpdateList,VSCAN ENG*;VSCANCEU1000;VSCANDAT*;EXTRADAT1000;BOCVSE__1000;VIRUSCAN8700;]->

      2011-02-22 14:37:14 E #3324 updater   An update session is already running

      2011-02-22 14:37:33 E #2496 updater Error trace:

      2011-02-22 14:37:33 E #2496 updater  [set updater options,VIRUSCAN8700,0,0,SelectiveUpdateOptions,SelectiveClientUpdateList,VSCAN ENG*;VSCANCEU1000;VSCANDAT*;EXTRADAT1000;BOCVSE__1000;VIRUSCAN8700;]->

      2011-02-22 14:37:33 E #2496 updater   An update session is already running

      2011-02-22 14:38:17 E #1760 Logging drop 0 [\\.\mailslot\{76889C92-A0C0-46e3-A4E1-1D6A5439B8DD}00000c3c] file not found

      2011-02-22 14:38:18 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-22 14:38:18 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-22 14:43:17 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-22 14:43:17 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-22 14:43:17 E #1760 Sched <<--CSchedule::ModifyTask hr=0x8000001b : Task is not found

      2011-02-22 14:47:29 E #3672 Logging drop 1 [\\.\mailslot\VSECMA-{BB1D938C-DC21-4C38-BD7B-2F362191D82B}] file not found

      2011-02-22 14:47:29 E #3672 Logging drop 2 [\\.\mailslot\VSECMA-{A577333F-D5F6-45F2-B827-8B978BB02654}] file not found

      2011-02-22 17:23:24 E #4000 Logging drop 0 [\\.\mailslot\VSECMA-{073597FF-221A-4EE3-AD21-0E3C7C128ACD}] file not found

      2011-02-23 17:44:00 E #1760 Sched <<--Manage_GetTask hr=-1208(0xfffffb48)

      2011-02-23 18:49:02 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-23 18:49:02 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-23 18:54:02 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-23 18:54:02 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-23 18:59:03 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-23 18:59:03 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-23 19:09:04 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-23 19:09:04 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already running

      2011-02-23 19:14:05 E #1760 Sched <<--CSchedule::RunTaskNow hr=0x8000001a : Task is already running

      2011-02-23 19:14:05 E #1760 Sched <<--CSchedule::RunAtEnforcement hr=0x8000001a : Task is already

        • 1. 2 ePO servers, 1 not deploying AV
          Laszlo G

          The problem may be there:

           

          2011-02-22 11:55:12 E #2764 imsite  [calculate subnet distance,McAfeeHttp]->

          2011-02-22 11:55:12 E #2764 imsite   gethostbyname (update.nai.com) failed

          2011-02-22 11:55:12 E #2764 imsite Error trace:

          2011-02-22 11:55:12 E #2764 persite  [source site list,C:\ProgramData\McAfee\Common Framework\SiteList.xml]->

          2011-02-22 11:55:12 E #2764 imsite  [calculate subnet distance,ePO_QCSDIAV01]->

          2011-02-22 11:55:12 E #2764 imsite   gethostbyname (QCSDIAV01.epo.ads) failed

           

          These computers cannot resolve mcafee's url nor your epo server name so they may not be updating properly?

          • 2. 2 ePO servers, 1 not deploying AV
            Isagel

            Even with the errors above, the servers are updating properly now.  This was after I installed the ePO agent on them from my other ePO server to get VSE and DAT files pushed out, I then installed the agent for the ePO server I wanted them to update from and all has been ok. 

             

            This seems to happen whenever I try to deploy software from this one ePO server and I haven't figured out why.