Try to uninstall the software by going to Add/Remove programs and reboot the computer. Run the MCPR removal tool found a the top of this page under Useful Links to completely remove any remaining traces that might be left behind the normal uninstall failed to completely remove and reboot again. Then login to your online McAfee account and download and install the software.
Please let me know if your issue has been resolved
I am using my computer but am out of town so using a different wi-fi - and right now it works fine - has updated each day - when I get back home - where the problem originated - I will let you know - I tried to update my wifi to netgear but was unable to get it to connect - the linksys I was using at home worked ok except McAfee would not update - here with Netgear it updates fine - gofigure......... If I have further problems I will try what you said about deleting and reinstalling -
thanks for the assistance
canI just leave this open for the time being?
Sure , but please keep us posted on the progress so that we may help you get this resolved.