1 Reply Latest reply on Mar 7, 2011 6:55 PM by wyodoc1

    EEPC 6.0.2 Activation

    kink80

      I have a couple of machines that had EEPC 6.0.2 installed on them but before they could send their Machine Keys to the EPO server they were taken off of our internal network for home use. Now I look at EPO and see that they are showing up as "Unknown" in the EE:Encryption Provider Query and state of In-Active. We do have the EPO server port open to allow machines to report in but will these machines activate while they are "away" from our internal network?

        • 1. EEPC 6.0.2 Activation

          Are they connecting to ePO or an Agent Handler in the DMZ?

          If AH then no (Epic Fail on Architecture by McAfee - they are working on it). 

          If ePO, still perhaps no because of NATing.

          Is ePO exposed to the WWW or are they hitting through a VPN client? 

          If the VPN client is NATing then no, if it is something like netmotion then it will.

           

          The question that you will be asked: Can ePO ping the device when it is connected.  If it can it should update, if it can't ping then not a chance.

          Is ePO reporting an internal IP?  Most people will have the firewall on the client PC turned on, meaning if you are using home router, or broadband then the firewall will turn off unsolicated inbound connections, therefore ePO wont get to the client.