Please run the McAfee virtual technician from here : http://mvt.mcafee.com as MVT is an automated self-healing tool. It is capable of identifying and fixing many common issues with your McAfee products. Please provide us with the session id no for MVT so that we can check for additional reports if any problem found.
Also, let us know how is your computer connected to internet ? dsl/wireless/cable
I knew I forgot something. Internet connect - dsl
also have windows defender (with firewall off)
Ran from that site - went through same process again. Sign software agreement again, etc.
Found 1 problem. Dat out of date was 6271 to 6272
Session ID 31255006
Opened the Security Center - updates in progress- (circle going around)
view update progress - 0%
had green check -checking for updates
had green check -downloaded updates
(o) installing updates 0% complete
There could be three problems
1. May be your computer is not up to date
2. Another Third-Parrty software mainly Norton blocking McAfee to get its update
3. Else IE7 might be corrupted, since McAfee relies on Internet Explorer
Make sure your computer date and time is uptodate
If you have any other Thirdy party software on your computer please remove it from Add or Remove Programs
Check wether your Windows Xp is upto Date, can check the status please visit http://update.windows.com
* if you find any updates please goahead and install all the updates and restart the computer
Check for McAfee updates manually by right clicking on the McAfee icon right next to the time and select ---- check for updates
If every thing works fine its well and good if not please provide these details below
On IE7 go to help select About Internet Exoplorer and find out the Cipher Strength -
Find the Virus Scan Version and the DAT Version
Do you have any other download problem on this computer
Do you suspect that ther could be some infection on the computer, are you gettin any unwanted pop on ytour computer
Please fill the information above if the issue is not resolved the latest DAT Version is 03.03.2011 6274xdat.exe
just a thought, it may also help to update to Internet Explorer 8 - safer and more secure apart from more features.
Hi tvcat, You are not the only one with this problem.I have had the same type of problem.Mcafee will never update on it`s own.Unless maybe if I leave my computer on over night.Which I will not do.As you can see here my dat has not updated for a few days.Strange but Mcafee virtual tech only says my site advisor still needs update.But says nothing about dat not being up to date.Anyway just thought I would let you know this is not a random incident.As I have posted about this before.Last I heard they were going to bring it up.But have not heard anything new.Here is my log.I have almost the same as you 6271.Also my percentage rolls up when downloading,but stays at zero when updating.
I checked yesterday when I saw your post and the Dat was 6274 at the time and has since changed to 6275, so I am getting the updates which was my main concern. It shows up a little flukey in Security Report apparently.
About says last update 3-4 Create date 3-4 6275
in Security Report says-last update 3-2 10:30 Number updates 0
I did a custom scan to see if it showed and it does show up in Security Report Scan Report section. 1 custom, items scanned 91,866
So the full scheduled scan and number of updates doesnt tally and the date is a bit behind and the % doesn't move. I can live with it if that's all its doing.
The cipher strength said 128 bit.
I didn't update to IE8 before this because I don't use it and I wasn't sure if I should. I only have 256mb of ram. System specs for IE7 & IE8 both say memory 64mb. Should I be ok then?
I would still update to IE8 as some applications, including SecurityCenter rely on it.
I agree that Security Repoort is rather strange.
Try running the Virtual Technician - see if that corrects anything.