1 Reply Latest reply on Feb 27, 2011 11:29 PM by Peacekeeper

    Possible False Positive - Artemis!CF2EE29E57A3(trojan)

      I have been using this PDF editor for years,  360_PDF_Editor.exe . It is by Foxit and is version 2.0. Now all of a sudden McAfee decided it had a Artemis trojan and Quarantined it.  It also quarantined another program,  Foxit PDF Editor\4000003A400002I.  It listed 6 Artemis! trojans for it. All with the same  detection name, 24F9DEFF2A3B. Do I really have a problem? Nothing seems to be any different with my computer then it was before Artemis was detected.

       

      Thanks

      1houdini

        • 1. Possible False Positive - Artemis!CF2EE29E57A3(trojan)
          Peacekeeper

          Email file to: virus_research@mcafee.com

           

          When submitting samples via E-mail all samples must be packaged in a .ZIP file and email header should start with the word "False" (minus the "").

          Additionally, any .ZIP file created must be password-protected using the password "infected" (minus the ""). Failure to follow these guidelines will cause your submission to be rejected.

          If you've done that properly an automated response should be received almost immediately, followed by a manual one, usually within 24 - 48 hours.

          If you don't receive anything it either means the file was submitted incorrectly or the response is sitting in your Junk or Spam mail folders.

           

          **If they respond that it is an infection and you are sure it is not, forward* that email immediately to virus_research@mcafee.com and insert the word'False' (minus the '') in front of the header, but keep the rest of the header intact.

          * recommending forward because at the moment if you hit reply it goes to the old avertlabs email address in error.