1 Reply Latest reply on Feb 27, 2011 10:49 AM by Peter M

    Mcafee 2011 will not download !

      I just purchased Mcafee 2011 version online. My previous subscription had ran out. I wasnt going to use Mcafee so i uninstalled it off computer and was going to use another product..however that was going to take eons to download as i am in another country right now so i purchased the 2011 Mcafee. Now I still have the x on the mcafee icon on bottom right of computer..but there is no other protection on computer besides windows defender. I use Windows vista basic. I dont know what is going on i thought i was downloading the software and it was no where to be found on computer afterward.

        • 1. Mcafee 2011 will not download !
          Peter M

          That's Vista SP2 I trust?   Also how do you connect to the internet and what browser and version are you using and have you tried another browser?

           

          First of all clean off the old product by downloading and running the MCPR removal tool, available under Useful Links at the top of this page.

           

          Reboot.

           

          Then follow the steps in THIS FAQ.