When you got the reply did you reply to them saying it is not a virus please recheck manually?
Send it again zipped and password protected by password infected to email@example.com in the email say why it is not a virus and your OS. When you get the reply reply to the email with the job number in it but send it again to the above address not the address the reply came from.
Post the analysis number here as well
Well I got an email back, doesn't really say much besides it being inconclusive.
Analysis ID: 6524802
I assume waiting for another email regarding further analysis? sigh - why can't McAfee just add an option to ignore a file scan. honestly.
Reply back re issue one then has to wait. Reply not to the avertlabs email but the 1 above.