1 Reply Latest reply on Feb 24, 2011 10:58 AM by online83

    DLP release code

      Dear All,

      I have some questions about the release code feature of HDLP.

       

      1- How can I generate a release code for a user to override that ?

      2-Is the release code is one for all or time based -available to unlock all releases for 5 minutes- or per case ?

      3-Is there any feature where the DLP administrator can't create a release code for himself ?

      4-Is there anyway where the administrator can view the action that need to be overriden before give the user the release code ?

       

      Regards,

      Mostafa Soliman

        • 1. DLP release code
          online83

          Hi,

           

          1) open the DLP Policy. In the menu-bar under "tools" you will find to create a releascode.

          2) the release-code is generated via "challenge-response". It is only valid for the requesting client.

          Please take attention that the release code will completely bypass the DLP Agent for the defined time.

          3) no. the DLP admin can create a release code for himself. but it will be reported to the log, as normal.

          4) you can configure in the dlp policy if you want to inform a user, when a device is blocked. in this message the user has the option to "request" the release-code.

           

          regrads,

          online