2 Replies Latest reply on Feb 22, 2011 9:17 AM by Dinz

    update problem about 8.7i,please help

      os win7 U x86

       

      the sdat.exe can't update my 8.7i

       

      use  sdat6263.exe

      (i think other sdatxxxx.exe is the same)

      the problem is:

      Error:Product rejected the update request

       

      the superdat.log:

       

      2011/2/21          20:57                    Administrator          123-PC          Extracting Zip file from stub file, H:\123\Mcafee\6263xdat.exe.

      2011/2/21          20:57                    Administrator          123-PC          Performing self validation ...

      2011/2/21          20:57                    Administrator          123-PC          Retrieving file, NAISCRIP.NSC from zip file.

      2011/2/21          20:57                    Administrator          123-PC          Loading and parsing script file : C:\Users\ADMINI~1\AppData\Local\Temp\5D49\NAISCRIP.NSC

      2011/2/21          20:57                    Administrator          123-PC          Retrieving file, Globals.nsg from zip file.

      2011/2/21          20:57                    Administrator          123-PC          Loading and parsing globals file : Globals.nsg

      2011/2/21          20:57                    Administrator          123-PC          Searching for all Installed anti-virus products.

      2011/2/21          20:57                    Administrator          123-PC          Deleting...C:\Users\ADMINI~1\AppData\Local\Temp\NAIB900.tmp

      2011/2/21          20:57                    Administrator          123-PC          Deleting...C:\Users\ADMINI~1\AppData\Local\Temp\5D49

      2011/2/21          20:57                    Administrator          123-PC          Error: Product rejected the update request.

      2011/2/21          20:57                    Administrator          123-PC          Update process completed successfully.

       

      then press ok and out

      i think the update is no successful

       

      but the engine is 5400.1158

      the dat is 1111.0000 2010/2/2

       

      how to fix it?

      thx

       

      消息编辑者为:senn on 11-2-21 下午05时44分19秒