Post WinTech Disk Information (expand all [+] first).
Are you familiar with WinTech workspace tests?
Thanks for the help... I am not familiar with it. The IT guy working on my computer had to leave for a famility emergency. He is probably familiar with it.... I can try it if you can walk me through it. Otherwise I can check with him tomorrow...
Based on the things the "IT guy" tried in your first post, he doesn't know what he's doing. Has he called McAfee support, to have them assist him in walking through a fix procedure? It's pretty rare that the encryption gets so messed up that the data is unrecoverable.
That is good news...I am glad that you feel that it is recoverable. I will get the info from the IT guys tomorrow. He might have done other things that I did not list here... thanks for the help...