6 Replies Latest reply on Jul 24, 2014 3:46 AM by ansarias

    Generic Script Error when running dat upgrade.

      I am having an issue with dat updates completing on a Windows 2003 Server with SP2 installed.  McAfee VirusScan 8.7i with Patch 4  Agent 4.5 Patch 1

       

      I have followed instructions for similar issues by replacing the updatemain.mcs and installmain.mcs with no affect on the problem.  I've completely removed McAfee VirusScan and Agent and deleted the following:

       

      McAfee folder from c:\Program Files

      From Registry:  HKLM\McAfee and Network Associates

      as well as the entire McAfee folder under c:\Documents and Settings\All Users\Application Data\

       

      After installing when AutoUpdate is run the following error occurs after download of all the dat updates it's missing.

       

      2/10/2011 10:23:10 PM W-INTRA\rossetmj Starting task: AutoUpdate

      2/10/2011 10:23:13 PM W-INTRA\rossetmj Checking update packages from repository ePOSA_SWEC0031.

      2/10/2011 10:23:14 PM W-INTRA\rossetmj Initializing update...

      2/10/2011 10:23:14 PM W-INTRA\rossetmj Downloading catalog.z.

      2/10/2011 10:23:14 PM W-INTRA\rossetmj Verifying catalog.z.

      2/10/2011 10:23:14 PM W-INTRA\rossetmj Extracting catalog.z.

      2/10/2011 10:23:14 PM W-INTRA\rossetmj Loading update configuration from: catalog.xml

      2/10/2011 10:23:15 PM W-INTRA\rossetmj These updates will be applied if they are in the repository:  Engine, DAT, VSCANCEU1000, EXTRADAT1000, BOCVSE__1000, VIRUSCAN8700.

      2/10/2011 10:23:16 PM W-INTRA\rossetmj Downloading PkgCatalog.z.

      2/10/2011 10:23:16 PM W-INTRA\rossetmj Verifying PkgCatalog.z.

      2/10/2011 10:23:16 PM W-INTRA\rossetmj Extracting PkgCatalog.z.

      2/10/2011 10:23:16 PM W-INTRA\rossetmj Loading update configuration from: PkgCatalog.xml

      2/10/2011 10:23:17 PM W-INTRA\rossetmj Verifying V2engdet.mcs.

      2/10/2011 10:23:17 PM W-INTRA\rossetmj Downloading V2engdet.mcs.

      2/10/2011 10:23:19 PM W-INTRA\rossetmj Product(s) running the latest Engine.

      2/10/2011 10:23:19 PM W-INTRA\rossetmj Downloading PkgCatalog.z.

      2/10/2011 10:23:19 PM W-INTRA\rossetmj Verifying PkgCatalog.z.

      2/10/2011 10:23:19 PM W-INTRA\rossetmj Extracting PkgCatalog.z.

      2/10/2011 10:23:19 PM W-INTRA\rossetmj Loading update configuration from: PkgCatalog.xml

      2/10/2011 10:23:21 PM W-INTRA\rossetmj Verifying V2datdet.mcs.

      2/10/2011 10:23:21 PM W-INTRA\rossetmj Downloading V2datdet.mcs.

      2/10/2011 10:23:22 PM W-INTRA\rossetmj Downloading PkgCatalog.z.

      2/10/2011 10:23:23 PM W-INTRA\rossetmj Verifying PkgCatalog.z.

      2/10/2011 10:23:23 PM W-INTRA\rossetmj Extracting PkgCatalog.z.

      2/10/2011 10:23:23 PM W-INTRA\rossetmj Loading update configuration from: PkgCatalog.xml

      2/10/2011 10:23:25 PM W-INTRA\rossetmj Starting DAT update.

      2/10/2011 10:23:26 PM W-INTRA\rossetmj Downloading DAT.

      2/10/2011 10:23:26 PM W-INTRA\rossetmj Downloading gdeltaavv.ini.

      2/10/2011 10:23:27 PM W-INTRA\rossetmj Downloading 62356236avv.gem.

      2/10/2011 10:23:29 PM W-INTRA\rossetmj Downloading 62366237avv.gem.

      2/10/2011 10:23:31 PM W-INTRA\rossetmj Downloading 62376238avv.gem.

      2/10/2011 10:23:32 PM W-INTRA\rossetmj Downloading 62386239avv.gem.

      2/10/2011 10:23:35 PM W-INTRA\rossetmj Downloading 62396240avv.gem.

      2/10/2011 10:23:36 PM W-INTRA\rossetmj Downloading 62406241avv.gem.

      2/10/2011 10:23:37 PM W-INTRA\rossetmj Downloading 62416242avv.gem.

      2/10/2011 10:23:39 PM W-INTRA\rossetmj Downloading 62426243avv.gem.

      2/10/2011 10:23:41 PM W-INTRA\rossetmj Downloading 62436244avv.gem.

      2/10/2011 10:23:42 PM W-INTRA\rossetmj Downloading 62446245avv.gem.

      2/10/2011 10:23:44 PM W-INTRA\rossetmj Downloading 62456246avv.gem.

      2/10/2011 10:23:45 PM W-INTRA\rossetmj Downloading 62466247avv.gem.

      2/10/2011 10:23:45 PM W-INTRA\rossetmj Downloading 62476248avv.gem.

      2/10/2011 10:23:46 PM W-INTRA\rossetmj Downloading 62486249avv.gem.

      2/10/2011 10:23:52 PM W-INTRA\rossetmj Downloading 62496250avv.gem.

      2/10/2011 10:23:55 PM W-INTRA\rossetmj Downloading 62506251avv.gem.

      2/10/2011 10:23:58 PM W-INTRA\rossetmj Downloading 62516252avv.gem.

      2/10/2011 10:24:00 PM W-INTRA\rossetmj Downloading 62526253avv.gem.

      2/10/2011 10:26:14 PM W-INTRA\rossetmj Backing up file(s) Engine DAT

      2/10/2011 10:26:15 PM W-INTRA\rossetmj Pre-notifying for DAT update.

      2/10/2011 10:26:15 PM W-INTRA\rossetmj Copying DAT.

      2/10/2011 10:26:15 PM W-INTRA\rossetmj Generic script error.

      2/10/2011 10:26:15 PM W-INTRA\rossetmj Verifying BocDet_VSE.McS.

      2/10/2011 10:26:15 PM W-INTRA\rossetmj Downloading BocDet_VSE.McS.

      2/10/2011 10:26:16 PM W-INTRA\rossetmj Searching available updates for BOC DAT.

      2/10/2011 10:26:16 PM W-INTRA\rossetmj Downloading PkgCatalog.z.

      2/10/2011 10:26:17 PM W-INTRA\rossetmj Verifying PkgCatalog.z.

      2/10/2011 10:26:17 PM W-INTRA\rossetmj Extracting PkgCatalog.z.

      2/10/2011 10:26:17 PM W-INTRA\rossetmj Loading update configuration from: PkgCatalog.xml

      2/10/2011 10:26:19 PM W-INTRA\rossetmj Starting BOC DAT update.

      2/10/2011 10:26:19 PM W-INTRA\rossetmj Downloading vscan.bof.

      2/10/2011 10:26:20 PM W-INTRA\rossetmj Update succeeded to version 516.

      2/10/2011 10:26:20 PM W-INTRA\rossetmj Verifying VSE870Det.McS.

      2/10/2011 10:26:20 PM W-INTRA\rossetmj Downloading VSE870Det.McS.

      2/10/2011 10:26:21 PM W-INTRA\rossetmj Searching available updates for McAfee VirusScan Enterprise 8.7.0.

      2/10/2011 10:26:21 PM W-INTRA\rossetmj Product(s) running the latest HotFix 4.

      2/10/2011 10:26:21 PM W-INTRA\rossetmj The following packages were not in the repository:  VSCANCEU1000, EXTRADAT1000.

      2/10/2011 10:26:21 PM W-INTRA\rossetmj Update Finished

       

      Thanks,

       

      Mike