Sounds like you are experiencing this issue.
What java version is installed on your clients (not the WR server, unless your client is the local server) ?
How many results per page do you have displayed? This is not the total number of results (1), but the number of results per page that is shown in the upper right corner of QV (2). This could be something you expanded for a single report instance, or something you have configured under your profile.
I think this may be the issue. I had 100 in the number of results per page.
I will let you know once I test. I am running version 1.6.0_23
If you are able to confirm that I've correctly identified the issue, then I recommend that you open a service request with Technical Support so that you are notified when a fix is available. Until then, you can work around the issue by having fewer results per screen and/or downgrading the client JRE version to 1.6 update 11 or older.
Here is the contact information for the Web Gateway Support team.
Toll Free: +1.800.700.8328
United Kingdom: +44 (0) 870 460 4755
Australia: +61 1300 559 109
Support Portal: https://mysupport.mcafee.com
Yes, this is the problem. Thanks!