1 2 Previous Next 16 Replies Latest reply on Feb 12, 2011 4:31 AM by heavydude

    The page cannot be displayed

      Hi there,

       

      I just upgraded my McAfee virus protection.

       

      To do so, the helpdesk sended me a link to a programme which would deinstall my current version.

      I did deinstall my current version, but after I logged in to my account, chose the new subscription, and accepted the licence agreement, I get a page which says "This page cannot be displayed"

      Actually, after every page-choice I make on the McAfee site "This page cannot be displayed" is shown.

       

      I'm running on Windows 7 via my Dell laptop.

       

      I tried it again after I turned of my firewall, but this did not help aswell.

       

      Can somebody please help me with wat to do.

       

      Thanks in advance,

      Aschwin

        • 1. Re: The page cannot be displayed

          Are you using IE8 ? If you are try resetting the settings.Click tools,internet options,advanced then reset.See if that helps

          • 2. Re: The page cannot be displayed

            Hi NewJack,

             

            I'm not sure if it is IE8, it could be.

             

            I've reset the settings, but this is not helping.

             

            If you have any other options, I'll be glad to try them.

             

            Aschwin

            • 3. Re: The page cannot be displayed
              ConorD62

              Hi Heavydude,


              Can you please try a different browser, see if you get the same issue.


              What is the error you are getting?


              Thanks.


               

              • 4. Re: The page cannot be displayed

                Hi Connord62

                 

                I only have Internet Explorer, I don't know of any other browsers.

                 

                Maybe the enclosed pictures will make it a bit more clear (They're in Dutch, but I don't think the path is different in other country's)

                 

                1 shows my account in which I choose the new version.

                2 shows the licence agreement in which i choose Agree

                3 shows the screen I get after agreeing.

                 

                Hope this info makes it a bit more clear,

                Aschwin

                 

                 

                Message was edited by: heavydude on 2/4/11 5:04:29 PM CST
                • 5. Re: The page cannot be displayed
                  ConorD62

                  Hi Heavydude,


                  I don't understand Dutch, so can you please translate the last picture into English please?


                  And also, what happens when you click More Information?


                  Thanks


                   

                  • 6. Re: The page cannot be displayed

                    Heavydude,Are you downlowding the bottom download?It looks like the 1st one is expired.My mistake it is valid.

                     

                     

                    Message was edited by: newjack on 2/4/11 6:17:24 PM EST
                    • 7. Re: The page cannot be displayed

                      Freely translated after Bing it says:

                       

                      The webpage cannot be displayed

                      Possible actions:
                      Diagnose connection problems

                      More information

                      This behavior can occur, including:
                      The Internet connection is disconnected.
                      The website is temporarily unavailable.
                      The DNS server is not reachable.
                      The DNS server has the domain of the website is not in a list.
                      You have mistyped the address as possible.
                      If this is a (secure) HTTPS address, click Tools, and then click Internet options, and advanced. Make sure that the SSL and TLS protocols are enabled under the Security section.
                      For offline users
                      You can still subscribed feeds and some recently viewed Web pages display.
                      View subscribed feeds
                      Click the Favorites Center button, then click Feeds, and then click the feed you want to display.
                      To view recently visited Web pages (may not work for all pages)
                      Click Tools, and then click Work Offline.
                      Click the Favorites Center button, then click History, and then click the Web page that you want to display.
                      I tried the options, but that did not help,
                      Aschwin
                      • 8. Re: The page cannot be displayed

                        Hi NewJack,

                         

                        The first one is a sample I got with my new laptop, it should be ok untill July.

                        The thing is that by running the cleaning program, I got from the helpdesk, this one has also been erased.

                         

                        When I try to download this one, I get the same problem as with the bottom one which I just bought.

                         

                        Aschwin

                        • 9. Re: The page cannot be displayed
                          ConorD62

                          Hi Heavydude,


                          Can you please try downloading Google Chrome from here: www.google.co.uk/chrome


                          Google Chrome usually will give you a better answer as to why you cannot access the page.


                          Thanks.


                           

                           

                           

                          Message was edited by: ConorD62 on 04/02/11 17:22:07 CST
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