6 Replies Latest reply on Feb 4, 2011 7:00 PM by Raja

    REG_DOCS3000 errors on McAfee agent log

    willsonlebig

      Hi all !

       

      I use McAfee Host DLP 9.0 Patch 1 installed on Windows 2003 R2.

      In fact when I deploy the DLP agent on the computers trough clients task in EPO 4.5,  I get the following errors in McAfee Agent log.

       

      Monday, January  21, 2011 10:23:40 AM  Info  Scheduler  Scheduler: Invoking task [REGDOCS3000].

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Checking update packages from repository NEODEVADDISTREPO.

      Monday, January  21, 2011 10:23:40 AM  Updater  Initializing update...

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Verifying catalog.z.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Extracting catalog.z.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Loading update configuration from: catalog.xml

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Verifying DLPContentDet.McS.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Downloading PkgCatalog.z.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Verifying PkgCatalog.z.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Extracting PkgCatalog.z.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Loading update configuration from: PkgCatalog.xml

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Installing REG_DOCS3000.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Verifying DLPContentIns.McS.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Can't open the specified registry key. Not enough rights or key does not exist.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Error occurred while installing REG_DOCS3000.

      Monday, January  21, 2011 10:23:40 AM  Info  Updater  Update Finished

       

       

      Because of these errors the DLP policy cannot be applied on the clients machine.


      I need your help to solve this problem

      Thank you in advance !