1 Reply Latest reply on Feb 14, 2011 12:18 PM by chuckegress

    GTI proxy: how to report to support?

    Attila Polinger

      Hello,

       

      Just recently released, the McAfee GTI Proxy and Proxy appliance are new products. They have not been on product support chat product selection list.

       

      As the aim is to proxy VirusScan GTI lookups, but managed in ePO (including log retrieval and monitoring), where should one report any issue in implementation and other issues during operation: to VirusScan Enteprise, or ePolicy Orchestrator?

       

      Where to report any issue that specifically happens on the virtual host itself?

       

      Attila