3 Replies Latest reply on Feb 3, 2011 4:36 AM by Thundercat

    SSO Pausing at Ctrl+Alt+Del Prompt



      I'm experiencing a strange issue with SSO and Windows 7. I am using version 5.2.5.


      A few weeks ago when testing SSO with Windows 7, I was able to get it working, but now when I try it does the following:


      1) I logon at the SB logon prompt.

      2) It loads into Windows and sits on a "Press CTRL + ALT + DELETE to log on" message.

      3) I hit ctrl+alt+del and it continues into Windows with no further delay, and without asking for a password.


      Clearly it is half working and passing the credentials, but I have no idea why it is pausing at the ctrl+alt+del prompt. Anyone seen this before?


      I have all the options ticked under Windows Logon, and the machine has been reset to group configuration and has synchronised fine. I even tried clearing the settings (doing a reset/synch) and then resetting them (doing another reset/synch). I have also tried a couple of different users in case one was corrupt.




      It does seem to be synchronising the user's password with AD fine.


      I have spoken to a few colleague who say they have changed nothing on the Win7 box (are there any obvious things to check?) and am building a new test box, but it would be great if anyone had any ideas.