2 Replies Latest reply: Feb 1, 2011 6:41 PM by Hayton RSS

    What is Generic PUP.x!x

      Hi Looking for help with Generic PUP.x!x that McAfee has found on my system of my laptop. McAfee can't remove this and gives the

      location as C:\Users\myName\AppData\Local\Temp\GMR336A.tmp.


      I'm on my PC just now as the laptop is working very slowly and keeps freezing, tried to find the folder but cant find the AppData in the

      laptop. System on laptop is Vista.


      Is there anyway of finding this and deleting it?

        • 1. Re: What is Generic PUP.x!x


          Please fine tune your McAfee settings and have it scan all files and make sure the Active threat protection is enabled.

          Now, please reboot into Safe mode with networking and run a scan with McAfee. It should be able to take care of the issue. Also, you might want to download and install this very useful tool. After the scan with McAfee it wouldnt hurt to have a quick scan with this one.


          All the best . Cheers


          • 2. Re: What is Generic PUP.x!x

            You asked what it is, so here's the info. Taken from http://forums.cnet.com/7723-6132_102-359335.html, where they flag up new threats as they're discovered - a useful place to keep watch on. This is no. 28 from Sep 15 '09. The link at the end is to the McAfee database page which also has instructions on how to delete this PUP.


            If you know the name and the path of this .tmp file, there's nothing to stop you deleting it yourself. You say McAfee cannot delete it, but if it's a PUP it's more likely that the program is leaving it up to you to decide what to do with it. A PUP is only potentially unwanted. The action the program ought to take is described here - is that what's happening?



            Post 28 of 62

            Generic PUP.x!x!b40d91c3f504

            by Marianna Schmudlach Moderator - September 15, 2009 7:13 AM PDT

            In Reply to: VIRUS \ SPYWARE ALERTS - September 15, 2009 by Marianna Schmudlach Moderator

            Discovery Date


            This software is not a virus or a Trojan. It is detected as a "potentially unwanted program" (PUP). PUPs are any piece of software that a reasonably security- or privacy-minded computer user may want to be informed of and, in some cases, remove. PUPs are often made by a legitimate corporate entity for some beneficial purpose, but they alter the security state of the computer on which they are installed, or the privacy posture of the user of the system, such that most users will want to be aware of them.


            File Property                                Property Value
            FileName                                      28.exe
            McAfee Artemis                            Artemis!b40d91c3f504
            McAfee Detection                        Generic PUP.x!x

            Length 282,624 bytes
            CRC CBAB86F8
            MD5 B40D91C3F504245A3F274666E83101E5
            SHA1 D108C0039F9E8745728B6F6C7AB58AEC7B2938FD

            Other Common Detection Aliases :

            Company Name                          Detection Name
            AVG (GriSoft)                            Generic4.HYW
            BitDefender                                Application.Generic.175224
            Dr.Web                                      Trojan.MulDrop.32755
            Eset                                          Win32/Adware.Coolezweb
            Kaspersky                                  Trojan.Win32.Koblu.ajf
            microsoft                                    TrojanDropper:Win32/Refpron.gen
            panda                                        Generic Trojan
            vba32                                        Trojan.Win32.Koblu.aed


            Other detections that have been observed.




            Message was edited by: Hayton on 02/02/11 00:41:15 GMT

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