Can please you try doing this:
1. Please open Internet Explorer and click Tools -> Internet options.
2. Please click on Connections tab.
3. Click LAN Settings… and a window named LAN Settings will open.
4. Please uncheck all options and click on Ok.
5. Please close Internet Explorer window.
If you click Support on that web page you'll see that it's most likely because you inadvertently installed the I Am Wired toolbar, or Zugo, Ask or similar toolbar, probably when you were installing something else and weren't paying too much attention to the prompts. If so they can usually be uninstalled via Control Panel in the normal manner.
Thanks for your quick reply. I did as you suggested, but unfortunately, flvdirect is tenacious. Even though all options are unchecked in my LAN Settings, it still redirects to that wretched URL, despite the fact that I put in google.com as my preferred start-up page... now what? I would really appreciate your help!
thanks for your quick reply. Earlier today, I removed the flvdirect via Control Panel, but I still get redirected. Any other thoughts on what is going on here? Would really appreciate your help!
Try booting to "Safe Mode with Networking" by tapping F8 repeatedly while booting up and then ALL in that mode, download, install, update and run the FREE version of THIS tool.
Let it remove anything it finds and reboot immediately if asked to.
thanks again for your help. I did as you said and ran a quick scan in safe mode which resulted in about 30 malware files, removed all of them, rebooted, and still the URL popped up. I ran a complete scan after that, and there were no infected files left. Yet the flvdirect redirect is still there... it's a tough one!
Download Hijackthis and post log on one of the following specialist forums for expert suggestions.
Do not post Hijackthis logs here, we can't help with those!
Post the logs at a specialist Forum:
Be sure to read all the sticky announcements/instructions at the top of each malware forum!
Hi Ex_Brit, I was afraid it might come to this - I've seen many people posting log reports when I started researching this particular problem. But what the heck, I'll throw in mine as well and see where it ends. Once again, thanks so much for your help. Take care!
All the best, hope it gets sorted soon.