My desktop is infected with fakespypro and Alureon. I had Microsoft Onecare but that didn't help. I don't hook that PC to the internet anymore but I have all my CAD software on it and I still use it every day.
Does McAfee have a product which will find and delete fakespypro and/or Alureon? If so, I will buy it and install so I can get my desktop back onto the internet again.
(p.sp I'm typing on my laptop right now and protected by McAfee. That's how I can write this message)
Moved to Malware Discussion > Home User Assistance.
It should be removable fakespypro: http://vil.nai.com/vil/content/v_245087.htm
Try booting the machine into 'Safe Mode with Networking' by clicking F8 repeatedly while booting up and slecting that from the ensuing menu, usually 2nd on the list.
Disable System Restore until you are sure the infection has gone.
Go to Computer (Vista/Windows 7), My Computer (XP), right-click the drive and select 'Scan'.
All you will see is an extra icon near the system clock. Hover over it for a progress report.
In that mode you could also download, install, update and run the FREE version of THIS tool.
Let it remove everything it finds and reboot if asked to immediately.
(It should download, install, update and run all in Safe Mode with Networking, which in theory should provide you with internet access whilst not letting the infection run).
In addition to what exbrit already mentioned in details, I would suggest you to make sure your McAfee is set to give you a comprehensive protection. Make sure it is set to scan all files, PUPS etc and also the Active threat Protection or the Artemis is active.
All the best. You would be able to get the malware off.
Hi Ex_Brit. thanks for responding. You wrote, "right-click the drive and select 'Scan'." What program would I use to scan. I don't have McAfee on that computer.
Ex_Brit, thanks. I'll try that and let you know how it turns out.
OK, good luck.
Marking this thread as 'Assumed Answered', as there has been no further correspondence since 2011.