Moved to My Account Online.
Lynda, Customer Service are the only people that can answer subscription/account queries and they are open according to the link under McAfee Support or Useful Links at the top of this page.
It's a free phone call.
Telephone Customer Service
To speak with a Customer Service representative, call
1-866-622-3911. You may be asked for your registered email address and
order number. Telephone charges may apply.
Average contact length: 10 minutes
Estimated wait time: 5-10 minutes
Hours of Operation: Available daily, 6am-6pm Pacific
There is also free phone Technical Support for the first 30 days after purchase and after that 24/7 online Technical Support Chat see: http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS
(Also linked under Useful Links or McAfee Support at the top of this page).