4 Replies Latest reply on Jan 27, 2011 1:01 PM by IdrisMohammed

    Real time scanning is off and cannot be turned on.  No Scan possible, wtf.

      I have the Cox Security Suite with McAfee and have been unable to use the Scan function in any capacity.  if I open the program and click on any link to run a quick or full scan a message box invariably appears saying that "An error has occurred" and to please click ok and try again.   There is nothing descriptive about the error.  It seems that McAffee is not letting me do any kind of virus/spyware scan.  What in the world is causing this and how can I fix it? 


      Thank you for any help!