1 Reply Latest reply on Jan 19, 2011 7:13 PM by Aldrin

    i cant get my itunes to reconize  my iphone since i downloaded mcafee

      i cant get my itunes to reconize my iphone since i downlaoded mcafee, can anyone help with this ?

        • 1. Re: i cant get my itunes to reconize  my iphone since i downloaded mcafee

          Hello there,

           

          Please clarify/ try the following:

           

          1.    What is the version of iTunes you have installed in your computer?

          2.    How long you are using McAfee and what is the version of that?

          3.    Try adding the iTunes application to the Firewall Program Permissions list and make sure it’s given full access (for e.g.: check the screenshot below)

          Prog Permis.jpg

          4.    Launch the application again to see whether you are able to work with it