check windows events... what is says ??
Nothing helpful. (event viewer)
I think it has to do with the older version of windows help not running or working with Server 2003.
right click the CHM file and check its not blocked - Windows often does that if you copy things around.
also try opening it manually.
I also have this issue- i have the follow event:
Event Type: Information
Event Source: ITSS
Event Category: None
Event ID: 1
The description for Event ID ( 1 ) in Source ( ITSS ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: C:\Program Files\McAfee\Endpoint Encryption Manager\safeboot.chm, http://go.microsoft.com/fwlink?LinkID=45834.
think its to do with with internet/intranet zones as the address for the page is seen as a URL: mk:@MSITStore:C:\Software\McAfee_EEM_525\Endpoint%20Encryption%
I've not tried this as I can open it manually like Simon says.
odd message - I would expect to see that if you were trying to open the CHM when it was stored on a network drive (that will never work!), but as long as both the EXE and help file are on your local hard disk, the local zone should be in effect?
Unless as I said before, the file is blocked (right - click to see).
It was blocked but i unblocked it and still get the error.
Running remote desktop onto server and get the "page cannot be displayed message". But i can open it up manually and its fine.
I think internet zones will be your problem.
Install it locally maybe? - make sure there are NO blocked files in the folder?
BTW I just tried it over RDP to a W2003 SP2 server and it worked fine as expected - I don't have a W2008 online though.