3 Replies Latest reply on Jan 19, 2011 3:34 PM by bwemailsupport1

    Template has been deleted...defaulting to system defined template

    bwemailsupport1

      I noticed in the events log that Ironmail says:     "The template specified..... has been deleted".   (see below)

       

       

      What template is it referring to?

       

       

      I have a template with ID 9 so I'm not sure how to track down which one is missing.

       

       

      20110116:18:01:43|100343084|9563|Exception occurred: Type=<error type> Exception=<exp>  -|<class 'ct_smtplib.SMTPDataError'>:(550, '5.7.1 Command rejected')|
      20110116:18:01:43|100343084|9540|The template specified to notify recipient/sender/data/io/mime/tls exception has been deleted. Defaulting to the system defined template. Template ID -|9|