2 Replies Latest reply on Jan 24, 2011 3:07 AM by Superhoop

    Failed to create parser extension for <UpdateEvents>, hr=0x80040154

    Superhoop

      Hi All,

       

      I have a new ePO 4.5 with latest patch on a Windows 2008 Active/Passive cluster. I have check in Device Control 9.1 but I am only getting the events processed when on one side of the cluster. If on the other I get the below errors

       

      E #15040 EVNTPRSR server_ProcessXMLFile: Failed to create parser extension for <UpdateEvents>, hr=0x80040154
      E #15960 EVNTPRSR server_ProcessXMLFile: Failed to create parser extension for <DATALOSS2000>, hr=0x80040154

       

      I also get the same for SiteAdvisor events.

       

      Certain events are being process as far as I can see, for example, VirusScan ones.

       

      Steps I used to install ....

       

      1, Install WCF service on Cluster 1 on D drive (Not a cluster drive)

      2, Check in Extension, Help file and Agent (All located on the clustered shared E drive)

      3, Load policy and install Management tools

      4, Install the WCF service on the passive cluster (2)

      5, Failover the Cluster

      6, Open the policy to install the Management tools.

       

      The events are working on Cluster 1 but not Cluster 2.

       

      With testing, what  I have found it what ever is the active node when I check the extensions and packages in is the one that works.

       

      Is it a dll that registers or installs NOT in the normal ePO directory (Shared Cluster E drive) that I have missed perhaps !


      Also, what product is the 'UpdateEvents' alert coming from?

       

      Help


      Superhoop

       

       

      Message was edited by: Superhoop on 18/01/11 10:23:12 CST