1 Reply Latest reply on Jan 18, 2011 7:22 AM by Dinz

    Adobe LiveCycle Designer ES

      Hello,

       

      Any idea why? When I try to upload a PDF created in Adobe LiveCycle Designer ES to a web site using the .Net 2.0 upload control, the browse windows hangs. Uploading INI or text files with no problem. When I uninstall McAffe anti virus I can upload PDF with no problems. When I reinstall anti virus, I can no longer upload PDF files.

       

      Thanks.

        • 1. Re: Adobe LiveCycle Designer ES
          Dinz

          Hello pierreb,

           

          Could you please provide us the version details of your McAfee programs;


          What is the version of your McAfee virus scan (Click Navigation - Click About  in security center)
          What is the service pack installed in the machine ? What OS ?
          Do you have any other security software installed in the machine ?

          Also,Please folow the below step to disable acess protection (temporarily) and check if the uplaod works fine;

          1. Double-click on the M Icon.
          2. Click Navigation in the top, right corner.
          3. Select General Settings and Alerts.
          4. Open the Access Protection drawer.
          5. Remove the check beside Use Access Protection.
          6. Click Apply

           

          Let me know , how the upload takes place after disabling Access protection ; and re-enable it once after the test.

           

           

          Regards,

          Dinesh K

          McAfee Online Coomunity Moderator