Please provide us the following information,
McAfee security package : Total protection/Internet security/Antivirus plus
Click on About and let know : Aff id (found below security center)
How was McAfee installed : through a cd/ from online account ?
A screen shot of MVT reporting : No McAfee product found.
McAfee Online Community Moderator
Also please attach, %appdata%\McAfee\Supportability\MVTLogs\Results\result.xml
My Mcafee software is
McAfee Security Center
Mcafee Virus Scan
Dat version 6228.0000
McAfee Personal Firewall
Installed from my McAfee online account using The McAfee Download Manager Self Extractor .
I ran install as administrator on both the download manager and for install of MVT .
Thanks for posting details.
MVT do not support Affid 773 yet. However, it does not mean that you do not have McAfee products installed.
This particular message (attached screenshot) is shown when MVT finds products with unsupported Affid's.
Thank you for your help .
I wonder when McAfee will fix this so that it is supported ? .....Seems to me that McAfee should have checked compatability when they
released version 6 last November ...... I also wonder why the McAfee tech support person did not know that it was not supported, when
he was working on this problem ......
Thank you again for the assist .
Just wanted to let you know that MVT now supports Facebook Affid 773.
Please rerun MVT and it should update itself and do a healthcheck of the McAfee product.