2 Replies Latest reply on Feb 2, 2011 8:05 PM by Cweissert

    Add exclusion to ultraVNC

      Hi,

       

      I'm having problems with VNC software, the antivirus detect it as a virus.

      How can i add an exception in all the computers?

       

      I just modified the policies:

      Real time process policy -> Exclusions

      Unwanted programs policy -> Unwanted program exclusion.

       

      What else i have to do?

       

      Thanks in advance

        • 1. Re: Add exclusion to ultraVNC

          Check On-Access Default Processes and check that you have it excluded here. Also when in here check to see if you have enabled the top option or the bottom option. If the bottom option is enabled you will need to excluide it from Low and High risk as well.

           


           

          Are you sure its seeing it as a virus and its not just getting blocked by Access Protection.

           

          Regards,

           

          Ian

          • 2. Re: Add exclusion to ultraVNC

            How did you add the exclusion? For PUPs you do not add the exe but the identification e.g. RemAdm-VNC, RemAdm-TightVNC