2 Replies Latest reply on Jan 21, 2011 3:13 AM by sameer172006

    System lockup/crash/blue screen while running scan.

      Since around mid december, my system has been having a problem with crashing/locking up while running the virus scan.  This took a while to realize, but it happens everytime the system is left alone long enough for the virus scan to automatically get started.


      While it is running, if I attempt to start something else, the system will lockup and crash.  If I leave the system alone long enough to complete the scan, it will start and run for a while, but will eventually lockup and will not complete.


      It's taken a while to figure out that it's not something else, but this is the only consistent item.


      I have the current Mcafee Total Protection application running on Vista Home Premium with SP2.