2 Replies Latest reply on Jan 9, 2011 7:26 PM by Peter M

    fatal error and Blue Screen on Pc restart after installing Mcafee

      Hi everyone.  From the headline I'm sure you can figure out I have a bit of a problem....

       

      I recently installed security center as part of my Att Uverse package.  I got the program to install and it found several errors and corrected them. The next morning I go to check on my computer and the screen was frozen.  I restarted the computer to be greeted wtih "STOP:  c000021a (fatal system error).  I can't do anything, and am unable to start the computer.  Obviously I am sort of annoyed because my computer was operating pretty well until after I installed Mcafee, and am now unable to use it at all ( I am using work computer now).  I cannot start computer in safe mode or anyother way.... please advise