1 Reply Latest reply on Jan 7, 2011 4:53 PM by Aldrin

    GoToAssist stuck on initializing

      I am trying to connect to a representative via Live Chat but it seems it is gets stuck on "initializing". It initializes for about 30 minutes with no progress--I have tried numerous times all day-has this happened to anyone else and know what I can do?

       

      Thanks a bunch

       

      Jessica