No such files in win 7 64 64 so
1. If they are found are they quarantined if so send them to Mcafee via the send to tab in the quarantined area.
2. Email them as well You may have to unselect in Real time scanning/settings extended protection the option to scan for viruses using identifying threat patterns
ensure you zip the files up and password protect them as per the KB article.If they repy they are virused reply back to ask for a manual check.
see what the scanners say there
Also for more opinions try to
- Join the McAfee Getsusp group at https://community.mcafee.com/groups/getsusp30-beta-feedback
You will have to ask there for Getsusp, which is a Beta program and not yet on general release.
Before you use Getsusp, you should go to this document
and download the PDF file explaining what Getsusp is and how it works, and this document
which downloads the installation guide PDF document.
If you want another opinion, or to be on the safe side, then you can do a scan with the free versions of these tools :
If you already have Malwarebytes installed, the virus could be protecting itself against it. In that case, in order to get Malwarebytes running you'll need to rename the executable. Open the C:\Program Files\Malwarebytes Antimalware folder, then rename the "mbam.exe" file and double-click directly on the file to open the program. After updating the program, run a full system scan using Malwarebytes.
Make sure both programs are updated to the latest versions before running them and let them clean anything they find. If they quarantine a file or fail to remove a file try to get a copy of it and send it to Mcafee using the virus submission path described here :
I feel they might be malware...