Ran a couple of virus removal programs and ran scan again..McAfee identified the "combofix" virus removal product I had downloaded to fix Java problem as a Trojan and quarantined it so I didn't run combofix. McAfee has not found my problem viruses ever. Microsoft OneCare Safe Scan found: Exploit:Java/CVE-2010-0840.W .
I am running Vista Home Basic on Inspiron 531S machine using McAfee Security Center and Windows Firewall..McAfee is running all the time and I thought up to date since on automatic update schedule..also windows firewall is on automatic update.Did Malwarebytes(up to date) and Windows malicious software removal with no luck..Can someone please help me remove these 2 infected files:
c:\documents and settings\bill\appdata\locallow\sun\java\deployment\cache\6.0\13\592c9e0d-41a160 b2 and
Help Please and THANKS
P.S. Ran McAfee Virtual technician and it said virus DAT files needed updated so I clicked update..Why is automatic update not doing that automaticly?
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You should not be advised to run Combofix unless under the supervision of a trained analyst.
Clear your Java/Browser cache:
Then uninstall the current version of Java you have installed...it looks like your are running update 13?
If this is the case, please update Java to update 23.
I suggest you keep your third-party programs up to date, if not, they will be exploited.
Karthick T. from McAfee tech support did take-over of my computer last night (early morning) 1:30 AM. He downloaded tools and looked at some files and said that I didn't have an infection...I gave him the file path or address of the the two infected files and I watched him try to access the one in documents and settings and he got a box saying "access denied" a classic sign that he was being blocked by the virus..I looked at the scan results for the auto-
matic scan done at 2:30 AM and saw this:
The scan done by McAfee found 2 Trojans at 2:30AM shortly after Karthick T said I didn't have any viruses(session pin was CS895881951) I then scanned with Microsoft Safe Scan again and found the same 2 infected files. I did as you suggested two or 3 times(deleted Java temp. files uinstalled Java and then reinstalled... Disabled System Restore and rebooted..did ccleaner to get rid of remnants, did another scan and found the same 2 infected files I don't know what to do now, do you have any more ideas???.
PS: I was already running Java version 6 build 23(most up to date..I checked at Java site)
Got hold of microsoft pc safety at 1-866-727-2338 and they fixed (for Free) the virus that McAfee assist said I didn't have!!!!!!!!!!!!!
Yea Microsoft.....boooooooo KarthickT of McAfee and McAfee wanted to charge me$89.95!!!!!!!!!!!