We receive this error on several pc's. (Thread is also in Business Community)
VIRUSCAN800 does not exist in HKEY_LOCAL_MACHINE\SOFTWARE\Network Associates\ePolicy Orchestrator\Application Plugins only VIRUSCAN8600.
We are using 8.5.0i with epo 4. The error exists in the logs and appears if performing an Update Now. I have applied the latest sdat (/f) and an About shows the latest is installed.
- I have uninsalled virusscan & epo and resinstalled (with removing the registry values)
- registered C:\Program Files\McAfee\VirusScan Enterprise\VsPlugin.dll
- removed epo guid and recreated (stopping service/remove guid/starting service)
- had C:\Documents and Settings\All Users\Application Data\McAfee\Common Framework\Current recreated
any ideas? We have five users with this same error. I do not have access to the epo server.
The whole error:
1/3/2011 11:02:52 AM CNAW2K\c025230 Updates were not applied because the update process encountered an unknown error: VIRUSCAN8000.
1/3/2011 11:03:14 AM CNAW2K\c025230 File VS800det.mcs is corrupt. Downloading complete file again.
1/3/2011 11:03:15 AM CNAW2K\c025230 Update Finished
1/3/2011 11:03:57 AM CNAW2K\c025230 Unable to find a valid repository.
Performed these steps:
Uninstalled VirusScan 8.5
searched registry/files and removed all references to McAfee
performed Update Now...successful
installed epo 4
Update Now failed with same errors as before
I think something is wrong with the repository?