heh, I was on the right track, lame, really lame.
The business pages you pointed to are confusing, don't separate out mac issues and don't seem to address my issue.
This is why it is sometimes better to make your own choices and buy your own services.
have a nice day.
I wasn't suggesting you look for solutions but if you want help then post in the correct area which would be exactly here: https://community.mcafee.com/community/business/system/vs-other as you wont find answers here.