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Could you please let us know if you are using a consumer version or the enterprise version of McAfee ??
I hope consumer version. How can check it?
I hope it seems to be the corporate edition so,better you can access below given website to get more information about the issue and support details.
Chat link : http://www.mcafee.com/sg/chat/chat_form.html
Contact Number : 800-448-1657
I have exactly the same problem. Have you solved it somehow? All help is needed. Thx!
This is the Security-as-a-Service version of the product - if you have purchased it preinstalled, please right-click on the "M" shield in the system tray and then select "Activate" to activate your subscription.
Thanks Andrew for your help. However activating doesn't work for me. It gives an error message described in Anna's message. "An error occurred during activation"