6 Replies Latest reply on Dec 23, 2010 5:23 AM by Dinz

    Error Message - Outlook 2003

      When I opened Outlook 2003, I noticed the following error message:

       

      The Add-in "C:\Program Files\McAfee\SpamKiller\mskolplg.dll" cannot be installed or loaded.

       

      And I can't locate the McAfee Antispam Toolbar when opening Outlook 200.  Does anyone out there have any idea for me to resolve the problem so that I can use the antispam toolbar?  Thanks.

       

      Larry

        • 1. Re: Error Message - Outlook 2003

          Team,

           

                          Find the screenshots for the Issue and follow them to fix the issue.

           

          Step 1 :

           

                      Open outlook and click on Tools menu and then select Options as marked below.

           

          outlook.bmp

          Step 2 :

           

                  Click on the Other tab. Under General click on the Advanced Options button.

           

          outllok1.bmp

          Step 3 :

           

                          Click on the Add-In Manager button as marked below.

           

           

          outlook2.bmp

           

           

          Step 4 :

           

                Uncheck “ McAfee Spamkiller Exchange Extension “ and then click OK and reboot the computer.

           

           

           

           

           

           

          Outlook3.bmp

           

          I hope this will help you to resolve your  issue.

          • 2. Re: Error Message - Outlook 2003

            Hi Larry,

             

                      Have you tried the above the steps which I mentioned is it help full ....

            • 3. Re: Error Message - Outlook 2003

              Thanks for your reply.  However, what you suggested only solved part of the problem by getting rid of the error message.  I still can't use the Anti Spam Toolbar under Office Outlook 2003.  I even spoke with an online technician and we tried a few things like going to Admin tool and use cmd command to try to fix it.  Eventually she suggested me to re-install the McAfee Security Suite, which I am not sure.

               

              Any idea??  Larry

              • 4. Re: Error Message - Outlook 2003

                Hi Larry,

                 

                             Try this steps..

                 

                1. Close Outlook.
                2. Click Start, Run, type CMD, and click OK.
                  NOTE: For Windows Vista users, you must open a command prompt with administrator privileges. Click Start, Find, type CMD, right-click Command Prompt and select Run as Administrator
                3. Type CD C:\ProgramFiles\McAfee\MSK and press ENTER.
                4. Type REGSVR32 MSKOLPLG.DLL and press ENTER.
                5. And try Open Outlook.
                • 5. Re: Error Message - Outlook 2003

                  Well I tried your steps but got an error message:

                  McAfee.bmp

                  • 6. Re: Error Message - Outlook 2003
                    Dinz

                    LarrySDSU wrote:

                     

                    Well I tried your steps but got an error message:

                    McAfee.bmp

                     

                     

                    Hey larry,

                     

                    The command is typed incorrect - It should be REGSVR32 MSKOLPLG.DLL (Instead its typed DILL) . Retype the command and let us know the status. Along with the same let us know the version of your McAfee Antispam .

                     

                     

                     

                    Regards,

                    Dinesh K

                    McAfee Online Community Moderator