1 Reply Latest reply on Dec 16, 2010 7:46 AM by hem

    Can't login to EPO 4.5P3 since R2

      Hi, I installed EPO 4.5 Patch 3 few weeks ago and it was working fine.  Since I upgraded my Windows 2008 Server 64x to R2, I'm unable to login.  I have a license error at the login screen and when I enter the license number, it keeps asking for the license server again, event if the server indicated me it was succesfull.

       

      Any Idea ???

        • 1. Re: Can't login to EPO 4.5P3 since R2
          hem

          I will suggest you to share the Orion log file (\Program files\McAfee\ePO\Server\Logs).

           

          Are you getting the error message 'failed to load the license data'? If yes then I will suggest you to check the connectivity with database. If DB is on remote then please check the connectivity using either ODBC or UDL.

           

          Addtionally I will suggest you to check the db ports in SQL enterprise manager and in db. properties file of ePO server (\program files\McAfee\ePO\Server\Conf\Orion).

           

           

          Message was edited by: Hem Bihari on 16/12/10 7:16:45 PM IST