2 Replies Latest reply on Mar 9, 2011 3:03 PM by aindelicato

    SbClientHelper.exe spawns multiple instances - WIN7

      Hi All,

       

      Our WIN7 users seem to have trouble with SbClientHelper.exe running multiple instances on their machines.  Clients are running EEPC 5.2.3

       

       

      12-13-2010 3-08-37 PM.png

       

      We've noticed that opening webpages using IE that have login boxes spawn  the SbClientHelper.exe each time.

       

      Also, initially, the users were  prompted to allow SbClientHelper.exe to run, supports solution to this was to select the "DO NOT SHOW THIS WARNING" option.

       

      12-13-2010 3-16-27 PM.png

       

      Why is SbClientHelper.exe even involved in web requests?  We're not using SSO or Windows authentication.