Page 52 of the product guide:
Basically its in On-Access Scanner- Default Processes - Exclusions (and similar if doing by policies in ePO.)
Also, there are many posts listed for exclusions- try searching the forum for more instances.
Thanks for your reply.
but unfortunately...today the exclusions which i made had gone.
i dont know why?
what might be the reason?
If the exclusions are gone then the most likely scenario is that your VirusScan is managed by your IT department. You will need to contact them and get them to add the exclusions or allow you to add your own exclusions.
I am the network admin.
I am the one who is managing.
But i took the responsibilities before 1 week.
We have epo 4.5 in separate server.
my problem is with our smtp server.
i didnt include my smtp server in the epo list.
all the other computers in our network are under epo.
but for this smtp server its a direct ip and its updating directly.
Thats why i am confused...how this exclusions got reset?
OK. we need to check if the server is indeed in managed mode- open up a dos prompt and navigate to the folder that has frminst in it:
usually c:\program files\mcafee\common framework
If the agent is in managed mode this will change it to unmanaged mode.
also check the tools menu in the console, edit autoupdate repository list and see whats there.
Then try your exclusions again.
Thanks...yes...you are correct.
the agent is installed. and also the repository is from my epo server and the mcafeehttp.
i unchecked our epo_ant_srvr and i checked only mcafeehttp.
and also i have removed the agent.
now my question is....
from now onwards am i have to update the dat files manually in this smtp server? is it?
otherwise can i add this smtp in the epo and can i set any group policy for this smtp?
how can i do that?
and also in the epo where can i see the "lock user interface" and "unlock user interface" password.
i tried but i failed...
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If you are new to administring ePO, you may want to have a read through the product guide
If you don't want your server to be managed you can create a scheduled update task on the virusscan console.
if you want it managed - create the policies first for that server within ePO and then install the agent back onto the server. Then once it appears in ePO, assign the policies to it.
The user interface policies are in VScan enterprise 8.7- user interface policies and the password options tab.